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Assertiveness Workshop

25th May 2017 @ 9:30 am - 5:00 pm

Learning to be assertive is an essential skill in business. It allows you to bring your ideas and points across clearly and with confidence without denying the thoughts, feelings and needs of others.

Difficult situations often arise unexpectedly and often result in an individual responding in an aggressive of passive manner, which only exacerbates the situation or causes further problems at a later date.

Becoming more assertive will increase your productivity. It will also give you the confidence and skills to take control of your activities, manage difficult situations and challenge inappropriate behaviour in others.

Course Outline

  • Understanding what assertiveness
  • Understanding and recognising other types of behaviours
  • How to be assertive and techniques you can use
  • Dealing with demands
  • Learning how to say ‘no’
  • Handling criticism and providing constructive criticism

Who is it for?

Anyone who wants to develop more productive relationships with clients, direct reports, colleagues, managers and other senior members of staff.

Duration: 1 day

Cost per delegate:

Early bird offer: £149 per delegate (available until 25th April 2017)

Price thereafter: £199 per delegate

Discounts are available for multiple bookings. Contact us to discuss your requirements.

Location: Manchester City Centre

Upcoming Course dates:

Wednesday 16th August 2017

Wednesday 22nd November 2017


25th May 2017
9:30 am - 5:00 pm