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Solving Problems and Making Decisions

14th December 2018 @ 9:30 am - 4:30 pm


A one-day training course providing managers and leaders with the tools needed for effective problem solving and decision making. You will learn ways to recognise, define, investigate and analyse problems, a range of problem solving, creative thinking and planning techniques. You will also learn how to monitor and review problem solving activities to evaluate outcomes.


What the course will cover

  • How to describe a problem, its nature, scope and impact
  • The gathering and interpretation of information to identify possible solutions to solve a problem
  • How to evaluate options to make a decision
  • How to implement and communicate decisions


What you will learn      

  • Know how to describe problems, their nature and impact on the organisation
  • Learn how to gather and interpret information to identify possible solutions to a problem
  • Know how to prepare a summary of the possible solutions
  • Understand how to evaluate those options to arrive at the best solution
  • Be able to plan the implementation and communication of this decision
  • Explore different monitoring and review techniques for assessing the outcomes of implemented decisions.


Who should attend

  • New and aspiring managers
  • Managers who already have some management responsibilities but no or little formal training
  • Managers who wish to develop as a leader


 What’s included

  • Course Workbook
  • Lunch and Refreshments
  • Certificate of Achievement


Course Fee: £299 + VAT per delegate. Book online here.


Alternatively, book 5 or more delegates on to the same course, at the same time, and receive a 20% discount.


All booking are subject to our terms and conditions.


14th December 2018
9:30 am - 4:30 pm
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